# Contact & Support

Have an issue or question about the app? Here's how to contact us and some tips for common issues.

Written by Rayman  
August 14, 2024

## **Email**

Reach out to [support@syncio.co](mailto:support@syncio.co). It's better to use the in-app chat if you have easy access but email works too!

## **From the app**

Send us a message via the Chat bubble.

## **Feature Requests**

We still have a lot we want to do 💪 If there is a feature you'd like us to prioritize, we'd love to know!

**Top Requests ⬇️**

We've heard from many of you about the following features, and we're excited to let you know they're on our roadmap. We’ll have updates for you in the near future!

- **New platforms**. We know not everyone uses Shopify. We are working hard to expand to other platforms such as WooCommerce, Squarespace, and Magento.

- **Auto-invoice and collect payment**. For those of you using our Order Forwarding add-on, we are working to support invoicing and collection of payment from Destination stores for fulfilled orders.

- **Automatically sync new products**. When a new product in created in the Source store it will automatically sync to the Destination.

**Make a request ⬇️**

There are a couple ways you can add your vote for a feature request:

- Send our Support team an email at [support@syncio.co](mailto:support@syncio.co)

- Visit our roadmap [Syncio Feedback (canny.io)](https://syncio.canny.io/)

We love to hear from our customer, your input drives our roadmap and product decision process!