Product Settings Add-on

Activation and Usage Guide

Written by Rayman
September 8, 2025

The Product Settings Add-on expands Syncio's inventory syncing functionality. It allows the destination store's synced products to receive product attribute updates like inventory syncs.

This saves an immense amount of time managing synced products across different stores.

Available only on the Shopify integration. Can be activated only by the destination store.

Activating the Add-on

From the Syncio Homepage, click on Settings and the [Manage] button in Plan & Billing.

From there, you can toggle the add-on in your plan and then update it.

Once activated, the Product Settings tab will be accessible. You can then activate any product attribute syncing function as needed by selecting what you need and then clicking on the Save Changes button.

Turning on or off any of the settings on does not retroactively update products; they will update on the next product update (a manual change in the source store), or you can force the product to update by clicking the resync button next to it. If needed, Syncio support can also perform a full resync to apply the new settings across all products. To initiate this, provide the details of the destination store where the setting was changed.

Ongoing Sync Functions

Only the fields enabled for syncing in the Product Settings Add-on will be continuously synced. Fields not selected remain editable without being affected by syncing.

Ongoing sync functions update any synced destination store product whenever a change is made on the source store, allowing synced products to receive the latest product management information without the extra manual work.

Only fields turned ON for syncing in the Product Settings Add-on will automatically update from the source store. This allows fields not marked for sync to be freely modified at both source and destination stores without being overwritten during syncing.

• Product Title
  Syncs the source store's product titles.

• Online Store Sales Channel
  Sync of the "Online Store" Sales Channel selection (under Sales Channels and Apps).

• Product Description
  Syncs the source store's product descriptions.

• Product Type
  Syncs the content of the product type field.

• Price Sync
  Syncs the numeric value of the source store's prices. (Price and Compare at Prices). Leave off if your store is in a different currency.

• Cost Per Item
  Syncs the numeric value of the source store's cost price. Note: the source store's cost price setting must also be turned on as well to grant permission to sync to the field. Leave off if your store is in a different currency.

• Tags
  Product Tags Appends new tags from the source store, original tags on the destination store will be preserved.
  Note: An optional tag mirror sync is available on request. This is used when you need to have the destination tags match the source tags perfectly.

• Vendor
  Sync of the vendor field.

• Synced products unpublished by default
  When a new product is created from a Source store product, the "Online Store" sales channel (under Sales channel and apps) will be unselected by default.

• Weight
  Sync of a variant’s weight

• Variant Name
  Ongoing sync of variant name which is a combination of option values separated by "/".

• Auto Add Product Variant -
  Automatically adds a newly created variant from the source store for a synced product. The new variant created must contain a unique SKU before saving, or Syncio will not be able to add the variant.
  Note: Combine this with the image sync to automatically sync variant images.

• Auto Remove Deleted Product Variant
  Removes any variant automatically when the source store deletes.

• Product Variant Title
  Syncs the source store's variant titles.

• HS Code and Country of Origin
  Sync of HS Code and Country of Origin.

• Sync URL Handler
  Forces Shopify to import the exact URL handle of the source product. This setting can enable easier bulk management of inventory via CSV files.

• Product Images
  Syncs the source store's product images when the following conditions are triggered whenever the source store adds or deletes an image.

Unique Alt-text on the destination product will be overwritten if the Image Sync function is activated. Don't use Image Sync if you need unique Alt-text on the destination product.

• Draft/Active Status
  • Synced products will be set to Draft, if the source store sets their product to Draft.
  • Synced products will be set to Active, if the source store sets their product to Active.

Fields not selected for syncing can be independently adjusted at both source and destination stores without being overwritten during updates.

One off Product Sync Functions (Initial Import)

Special syncing automations apply on the initial import and sync.

• Synced Product Unpublished by Default
  Forces Shopify to import a new product with its availability status as hidden. It's helpful if products need further customization before making them available to your customers.

• Import SEO Metafields
  Forces Shopify to import the exact SEO-related metafields from the original product listing.

Sync Behaviours (NEW)

• Hide Sync Product by Default
  Automatically makes a new synced product as excluded on your Shopify online store sales channel. This effectively hides new synced products as soon as they imported.

• Keep Deleted Products as Draft
  Automatically sets your synced product to " Draft" if the source store deletes the original product. This allows you to keep the product and keep it in use if required.

Understanding Product Settings Updates

To manage product synchronization effectively with the Product Settings Add-on, consider the following:

1. Non-retroactive updates: Changes to settings apply only to future updates or products.
2. Manual resync: Trigger immediate updates using the resync button.
3. Selective sync fields: Enable or disable syncing for specific fields to maintain control over which product aspects remain consistent across stores and which are customizable.

By understanding and leveraging these actions, you can ensure syncing behaviors align with your store’s operational needs.