Order Add-on conditions and limitations | Syncio Help Center
Order Add-on conditions and limitations
Written by Rayman
October 8, 2025
Orders containing synced products can be automatically pushed to the Source Store for fulfillment.
Orders Add-on is currently available only on the Shopify integration
To enable Auto Drive, the Orders add-on must also be activated.
Important! Conditions before an order can be pushed.
- The order cannot be a draft order (paid and pending payment orders, can be pushed).
- Order must contain valid customer details (name, address)
- Order value must be greater than $0.00
- Order must contain at least one synced valid product (matching unique SKUs).
Orders Pushing Limitations
Currently, orders pushed to your store are subject to these limitations:
- Cannot pass through original shipping service details
- Cannot pass through original shipping cost ( Automatic Only)
- Cannot passthrough discount codes/ coupons
- Available only on the Shopify integration
How is the tax handled?
The Subtotal amount is pushed along with the order. Depending on the destination store's tax settings, it will include the tax or not. The pushed order will have a tag noting if the subtotal includes the tax or not.